WHAT IS YOUR SHIPPING TIME?     WE SHIP ALL STOCKED ORDERS IN 1 TO 4 BUSINESS DAYS.        

WHAT IS YOUR RETURN / EXCHANGE POLICY?     30 DAY MONEY BACK GUARANTEE. THE PRODUCTS YOU RETURN OR EXCHANGE MUST BE IN THE CONDITION IT WAS RECEIVED IN, INCLUDING ALL PACKAGING MATERIAL AND IN THE ORIGINAL BOX.  YOU MUST FIRST EMAIL US FOR A RETURN AUTHORIZATION.   IF ITEM WAS PURCHASED AS A GIFT AND 30 DAYS HAVE PASSED WE WILL ISSUE A STORE CREDIT, SHIPPING CHARGES AND RETURN SHIPPING ARE THE RESPONSIBILITY OF THE BUYER.    UNAUTHORIZED RETURNS ARE SUBJECT TO 15% RESTOCKING FEE. A 15% RESTOCKING FEE MAY APPLY TO CANCELLATIONS THAT HAVE ALREADY SHIPPED. 

DO YOU SHARE OUR INFORMATION?  WE DO NOT SHARE YOUR EMAIL ADDRESS OR PERSONAL INFORMATION WITH ANY THIRD PARTY.                          

HOW LONG DOES THE BATTERIES LAST?    WITH OUR FLAMELESS CANDLES THE BATTERIES WILL LAST ABOUT 350 HOURS AND IN THE FLAMELESS CANDLES WITH TIMERS THE BATTERIES WILL  LAST 700 HOURS.